Beijing

Please send your resume to kun.hou@bertelsmann.com.cn

Database Analyst
Requirement:
- Bachelor degree or above ,more than 3 years related working experience, automobile industry background is    an advantage
- Good habitude and expression
- Be familiar with Windows,Outlook, MS-office and some related office software
- Basis operation of Project,Visio and some other office software
- the abilities of professional data analyses, propose professional advises on the bases of the result of these    data
- the abilities of digging out the contact among the complex data structure and hugeness database
- have the ability to use regression analysis to establish the data model
- Outstanding personal communication skill and lecture skill, data analyze and revelation skill
- Excellent interpersonal skills, fine organize and correspond skills, meticulous thinking
- prefer to know MS-ACCESS and SQL
- prefer to have the experience of direct marketing ,management and operation in client relationships
- very good spoken and written English

Responsibility:
The person in this position is focus on helping the important client manager to analyze the data on the BMW client, provide professional CRM analyze advise for them
Working site:  jiuxian bridge

QC & Training supervisor
Requirement:
- Bachelor degree.
- More than 3 years in call center quality supervise working experience
- Good training experience
- Know-how call center service skill or command more than 4 management courses, out training experience is    an advantage
- prefer to have the experience of managing more than 50 peoples call center team
- Accepted ISO, COPC or other related training and take the authentication is an advantage
- Have active character, clear logic and consecution
Working site: jiuxian bridge

Call Center Manager
Requirements:
- University graduate or above
- Three years working experience, at least two years call center or customer service working experience,    experience in Auto industry call center operation is highly appreciated.
- Strong skills in operation supervision, leadership and personnel management
- Good command in both oral & written English 5.Able to work under pressure and shift duty